FAQ

Our minimum is just 12 polos, and you can mix sizes freely within an order.

No. We regularly produce runs into the hundreds and thousands for offices, schools, and multi-location clubs.

Yes. We can produce a pre-production sample so you can approve the physical shirt before we run the full order — ask us for terms when you request your quote.

Yes. Combine styles — say a Classic Pique Polo for the office and a Performance Polo for outdoor staff — and the combined volume counts toward your price tier.

Yes. We keep your artwork, sizes, and color specs on file, so reorders match your previous run exactly and move faster.

No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.

Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo or a PNG, our designers will recreate your logo embroidery- and print-ready at no charge.

Yes. Send a reference — a photo, a sketch, or even a description — and our designers will build print-ready artwork for you.

Yes. We offer custom Pantone thread and ink matching so your polo shirts match your brand exactly.

Yes — send a spreadsheet of names or initials. This is popular for staff rosters and team programs; ask about setup for individual name embroidery.

Unlimited, and always free, until you approve the mockup.

About two weeks from approved mockup for standard orders. Larger multi-location programs may take slightly longer.

Yes. Rush is available for firm launch or event deadlines — tell us your in-hands date and we’ll confirm what’s possible.

Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.

Shipping is quoted with your order based on quantity and destination.

Yes. Provide a distribution list with your order and we’ll split the shipment across locations.

We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.

Bulk pricing is by quote and improves as the run grows — decoration method, stitch count, and quantity set the rate. Request a free quote for your exact spec.

Price depends on quantity, product, and decoration method. A quote is the only accurate number — and we return one within a business day.

All major credit cards, ACH bank transfer, and purchase orders for established organizations and institutions.

Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.

Navy, White, Black, Heather grey, and custom Pantone thread matching, across all five polo styles.

Yes. Embroidery is stitched directly into the fabric, so it won’t peel, crack, or fade the way a low-quality print can, and it holds up to hundreds of commercial wash cycles.

Cotton-pique knit for a classic, breathable feel, or a performance poly-blend micro-mesh for moisture-wicking wear — your choice by style and use case.

Machine wash cold, inside out, and tumble dry low or hang dry. This protects both the fabric and the embroidery or print over repeated washes.